What are personal data?

"Personal information" is information that can be used to identify a person because they are directly related to it, as well as those that can be combined with other information that GIVA has or may have. Personal information does not include anonymous or aggregate information that does not identify a specific person.

Changes to this Privacy Policy

GIVA may at any time make changes to this Privacy Policy by publishing updated terms on the Website. The updated Privacy Policy enters into force automatically, after 30 days from its publication.

Scope and consent

This privacy policy describes:

The privacy policy applies to the GIVA application and any Services that reference this Privacy Policy.

Using the GIVA Services or creating an account is tantamount to accepting this Privacy Policy and the Terms of Use.

Redpanda Sp. z o. o. is the data controller of the User and is responsible for collecting, disclosing, storing, securing and using User's data in accordance with global GIVA privacy standards and legal regulations in force in individual countries.The Data Administrator may transfer the User's personal data to other entities within our capital group as described in this Privacy Policy. These entities may process and store your personal data on servers in the European Union, the United States and our data centers in other regions of the world.

Collecting data

GIVA collects information provided by the User when:

Data collected by GIVA automatically include:

GIVA ( uses cookies, web beacons and similar technologies to collect information such as:

Data collected by GIVA from other sources:

Use and storage of information

GIVA uses the User's personal information to provide, improve and personalize its Services

The personal data of the User enable GIVA:

GIVA uses personal data to contact the User in matters concerning his account:

GIVA may contact you via the My Messages section on GIVA, email, telephone, text messages or traditional mail:

GIVA uses the User's personal information to personalize advertising and marketing communication:

GIVA uses your personal information to preserve the law:

Data storage:

For active accounts, GIVA stores personal data of users for as long as it is necessary for business reasons. We may also store personal information from sealed accounts to comply with national laws, prevent fraud, provide assistance to investigative bodies, enforce our Terms of Use, and take other action in accordance with applicable national law. GIVA's unnecessary personal data is safely deleted.

Data disclosure

Disclosure of data to entities forming part of our capital group that may use them for the purposes of:

Disclosing information to the judicial authorities and other entities with appropriate powers, including:

Change of ownership

In the event of a merger or sale of GIVA to another company, GIVA may disclose such information to such company in accordance with our global privacy protection standards. The newly created entity will have to meet the terms of this Privacy Policy. If you intend to collect, use, disclose or store personal information for purposes other than those stated in the Privacy Policy, you will be informed in advance about the planned changes to its data processing.

Information Safety

GIVA uses technical and administrative security to protect the User's data. The measures used include firewalls, data encryption, physical access control to data centers and authorization systems for access to information. If the User suspects that a breach has occurred on his account, he should contact Customer Service.

Important information

Login details in social networks

When using login details in social networks:

You can use login details from a social or standard network to log into your GIVA account. If the User uses standard login details but has not yet received the password (because he has registered with an account in a social network), he must obtain a password by using the password reset procedure.

If you use social network login details, the social network rules for the Do not log out me feature apply .We do not control these rules. For safety reasons, GIVA recommends:

Unwanted or threatening e-mails

GIVA does not tolerate violation of the terms of use of our Services. The User may not add other users to his mailing list, telephone number or SMS for commercial purposes, even if they are his clients unless he explicitly agrees. Sending unsolicited or threatening e-mails and SMS messages is contrary to the GIVA Terms of Use. To report spam or fake emails, please contact customer service.

Third-party practices in the field of privacy protection

This Privacy Policy applies only to the use and disclosure of personal data that GIVA receives from you. If the User discloses his data to third parties or uses their websites, then the privacy rules adopted by these third parties will apply.

GIVA can not guarantee the privacy or security of information disclosed to third parties. Before sharing your data or entering into a transaction with a third party, we recommend that you read the privacy and security principles adopted by the partner, even if the partner is a seller or buyer registered on the GIVA website.

Questions and complaints

Any questions regarding this Privacy Policy or GIVA privacy practices should be directed to the office at the following e-mail address:

Any complaints regarding privacy should be directed to the privacy office, remembering to indicate the service to which the complaint relates. GIVA will try to answer such questions or complaints quickly.

Other questions and complaints should be directed to the customer service department at the e-mail address:




Privacy settings

You can choose your preferences anytime for cookies and tracking.For more information please read the cookie statement.

Strictly necessary

They are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services (setting your privacy preferences, logging in, filling in forms, etc.). You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Analytical cookies

They allow us to count visits and traffic sources, to measure and improve the performance of our site. They show us which pages are the most and least popular and how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Personalization cookies

They enable websites enhanced functionality and personalization. They may be set by us or by third parties whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Targeting cookies

They may be set through our site by our advertising partners, to build a profile of your interests and to show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

More information in cookie statement.