Frequently Asked Questions


Do I have to set my home address?

No, you can set any address which is suitable for you to give up the item. Any street, any place.


Do other users see my real GPS location?

No, your real location isn't visible to other users, it also isn't stored anywhere by us. Only you can see your real location, while using Giva Map function.


Does Giva charge you for using the app?

No, Giva is completely free. GIVE, TAKE, SHARE. Change the world


Can you use the GIVA platform to sell products and services?

No, we do not allow posting items requiring payment. This is incompatible with the mission of the application. Please report this type of activity at contact@giva.io.


How much time do I have to collect the reserved item?

You have 48 hours from the time of reserving, if you do not pick up at that time - the item returns to the list again, another user can reserve it.


How many products can I reserve at the same time?

At the same time, you can reserve only 2 items. Once you have received or canceled your reservation, you can reserve another item.

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